Privacy Policy

At Catherine Kerr Fitness, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the personal data you provide to us through our website www.catherinekerrfitness.com, mobile fitness app, and any related services. By accessing and using our website, app and services, you consent to the practices described in this Privacy Policy. Please read this document carefully to understand our policies regarding your personal data.

1. Information We Collect

We collect and process various types of personal data to provide you with our online fitness coaching services effectively. The information we collect may include, but is not limited to:

1.1 Personal Information: When you register for our services, we may collect your name, email address, phone number, postal address, date of birth, and other identifiable information.

1.2 Payment Information: To process payments for our services, we may collect your credit card or other financial account information. Please note that we do not store your payment card details. All payment transactions are securely handled by our third-party payment processors.

1.3 Health and Fitness Data: In the course of providing fitness coaching, we may collect information about your health, fitness goals, exercise habits, dietary preferences, and other relevant data to tailor our services to your specific needs.

1.4 Website Usage Information: We collect information about your interactions with our website, such as your IP address, browser type, device information, and pages visited. This information helps us improve our website's functionality and user experience.

2. Use of Your Information

We use the information we collect from you for the following purposes:

2.1 Providing Services: To deliver personalised fitness coaching, track your progress, and provide feedback based on your goals and preferences.

2.2 Communication: To respond to your inquiries, provide customer support, and send you administrative messages, such as updates and changes to our services or policies.

2.3 Marketing: With your consent, we may use your email address to send you promotional materials, special offers, or newsletters related to our services. You have the option to opt-out of marketing communications at any time.

2.4 Payment Processing: To process payments for the services you have purchased.

2.5 Website Improvement: To analyze website usage data and improve our website's functionality and content.

3. Data Security

We are committed to ensuring the security of your personal information. We employ reasonable technical, administrative, and physical safeguards to protect your data from unauthorized access, use, disclosure, alteration, or destruction.

4. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with the following entities for specific purposes:

5.1 Service Providers: We may share your data with trusted third-party service providers who assist us in delivering our services, such as payment processors, email service providers, and IT support.

5.2 Legal Compliance: We may disclose your personal data to comply with applicable laws, regulations, legal processes, or government requests.

5.3 Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring entity.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your user experience. You can adjust your browser settings to refuse cookies or notify you when they are being used.

7. Your Rights

You have certain rights concerning your personal data, including the right to access, correct, and delete your information. If you wish to exercise these rights, please contact us using the information provided in the contact information section.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The latest version will be posted on our website, and the effective date will be updated accordingly.

By using our website and services after any changes to this Privacy Policy, you accept and agree to the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have any questions, concerns, or inquiries regarding these Terms, Privacy Policy or our services, please contact us at:

Catherine Kerr
catherine@catherinekerrfitness.com

Last updated July, 2023